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Privacy Policy and Security Info

Secure Connection
PC Rescue - Remote Assistance

Secure Shopping  

You can shop at www.callourtech and www.callrtech.com online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram). The company adheres to strict industry standards for payment processing, including:

  • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.

  • Industry leading encryption hardware and software methods and security protocols to protect customer information.

  • Compliance with the Payment Card Industry (PCI) Data Security Standard.

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy [link to http://www.authorize.net/company/privacy/ ].

www.callourtech and www.callrtech.com is registered with the Authorize.Net Verified Merchant Seal program.

Credit Card Processing
 

Online Privacy Policy  

Call Our Tech, Web Site Privacy Statement

Last Updated: OCT 28, 2009

Occasionally, we will revise and update this Privacy Policy. Please check back from time to time to
ensure that you are aware of any changes to our privacy practices. If we revise this Privacy Policy,
the "Last Updated" date above will be changed. If we make a major change to this Privacy Policy, we
will post a notice of the change on our Website.

Information collected about you 

We do not collect or store any information from your computer or place any spyware software on
your computer. Any information we see is for the sole purpose of diagnostic and repair. When our repair
or service connection is closed  or at your discretion there is no further communication between your
computer and ours.

Online Store or Repair Services

If you purchase goods or services through our Website, you may need to provide a valid
credit card number, expiration date and credit card security code, in addition to your name,
mailing and billing addresses, phone number and email address. Please note that you must
be over the age of 18 to place orders online. All financial information is transmitted through
the use of encryption, i.e. a Secure Socket Layer (SSL) protocol via our secure server. 

Secure/Encrypted website
Your Privacy is protected
   with up to 256 bit SSL
    from 
fraud and theft

     
    

Email Correspondence and Other Communication

We may respond to your email correspondence and communications if such correspondence
includes a return email address. Because an email address is Personal Information, we protect
the privacy of the sender by limiting access to these email messages. Only employees with a
legitimate business need to access the emails are allowed to do so. For quality control purposes,
email messages may be kept for a period of time. There may, however, be certain cases where
hard copies may be kept on file, such as emails concerning product safety or consumer complaints.
Information from email messages will not be used for marketing purposes and will be maintained
in a secure location.

Online Interaction
Chat sessions are only stored for training and tracking history of your repairs.

Disclosure of Personal Information 

We do not sell or rent Personal Information to third parties.

IP Addresses 

Please note that cookies cannot be used to run programs or deliver viruses to your computer.

We maintain log files, which contain Internet Protocol ("IP") addresses. An IP address is a numeric
address that is assigned to your computer by your Internet Service Provider. We do not link IP
addresses to Personal Information, unless we notify you or unless necessary to enforce our
Websites' terms and conditions. In general, we use log files to monitor traffic on our Websites
and to troubleshoot technical problems. In the event of abuse, however, we may block certain
IP addresses

Third Party Website and Software

If you decide to provide Personal Information to any third party website linked from one of our
Websites, the sharing of such information will be subject to the privacy policy of that company,
not our privacy practices. Be cautious before providing any Personal Information to any third party.

 

 

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